Channel for Complaints

Global Social Impact Investments has specific procedures that regulate the presentation of any internal or external complaint of conduct considered unlawful, as well as the process for the management of such complaints by the company until their final resolution.

These procedures are, respectively

  • The whistleblowing channel protocol.
  • The response protocol.

The Whistleblowing Channel is the instrument through which the company receives and manages the information provided by the members of the organisation (or third parties) on conduct contrary to:

  • The Criminal Code.
  • The Internal Code of Conduct.
  • The Manual for the Prevention of Money
  • Laundering and Financing of Terrorism.
  • The rest of the company’s internal rules.

The channels implemented in the organisation for the communication and reception of possible complaints are known throughout the organisation, and are the following three:

  • E-mail: denuncias@cobasam.com
  • Postal mail: Cobas Asset Management SGIIC, S.A.
  • Complaints Channel: Paseo de la Castellana 53, 2nd floor. 28046 Madrid.
  • Physical mailbox installed for this purpose at: Paseo de la Castellana 53, 2nd floor. 28046 Madrid.

The company provides for the management of any anonymous complaint and guarantees at all times the confidentiality, protection of the complainant and the rights of the person or persons reported.

READ CHANNEL AND COMPLAINT MANAGEMENT PROTOCOLS


Before you continue

Global Social Impact Investments, S.G.I.I.C., S.A.U. (“GSI”) is an investment management company authorized and supervised by the Spanish Securities Market Commission (CNMV, registration no. 279), specialized in social and environmental impact investing.

This website is intended for informational purposes only. Its aim is to provide an overview of GSI’s activities and investment strategies. It does not constitute an offer to buy or sell financial instruments, nor does it provide personalized investment advice.

GSI manages certain funds directly and acts as a management company, overseeing delegated portfolio management for other international investment vehicles. All of these impact funds are classified as complex products and are not intended for retail investors, but rather for professional and qualified investors. For this reason, they are not actively marketed, in accordance with applicable regulations.

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